Salesforce Adriatics Industry Series: Finance
Support your customers on their journey to fulfill their financial goals!
Learn how to transform customer experience in financial services into a competitive advantage
Disruptive innovations are changing the way financial services are being structured, provisioned and consumed. Traditional institutions are being attacked at the points of greatest customer friction and largest profit pools. Now is the time to focus on strategies to strengthen customer loyalty, manage risk and identify potential.
In this exclusive webinar we will walk you through the strategies for delivering seamless, differentiated customer experience:
- collect data and have a 360º view of your customer
- use data to build a holistic understanding of customers and create more competitive offerings and drive loyalty
- deliver faster, smarter customer service across any channel, from SMS and messaging apps to phone and email
- examine technologies that enable personalized communication in multiple channels
You will also hear insights from our customers who have successfully implemented technologies that enable omni-channel experience and what were their experiences.
This webinar is free for all participants. Join us!
Register for the 1-hour webinar
After you register we will send you a confirmation e-mail with the link to the webinar.